Mark & Rebecca, owners of the Beaucliffe, are committed to ensuring everything in their power is done to assist anyone with physical or mobility problems to have as comfortable and enjoyable stay as possible.
Telephone, letter, email and online availability.
Website accessibility, information about public transport and routes, types of public transport, distance, accessibility.
Details of suitability of rooms for guests with mobility/visual/hearing impairments who are accompanied or unaccompanied (with particular emphasis on the safety of all our guests) and information regarding the nearest equipment hire service.
Arrival & Car Parking Facilities
There is a private car park for up to 7 cars at the side of the building, and also off street parking. We would be happy to assist guest with parking and their luggage. There is a door bell situated at the entrance step on the left if you need any assistance. We are happy to make arrangements with you regarding your arrival over the phone or via email prior to your stay.
Main Entrance, Reception & Ticketing Area
We do not have an alternative entrance. Once through the front door there is a glazed inner door. However, this door will be opened by ourselves on answering the doorbell. There is adequate lighting in the hall and on all the stairs. Additional keys to rooms are available on request. We do not have restricted opening hours. Guests are issued with a main door key along with their room key. All we ask is that guests show consideration for others during their stay with us, both in the communal areas and within their own room.
Public Areas - Hall, Stairs, Landing, Corridors etc
The main hall is accessed through manual doors as are all the bedroom doors. Emergency procedures are explained on a notice on the back of each bedroom door. In the event of an emergency all guests are asked to meet at a safe distance in front of the property, so that we can instantly assess whether everyone is safely out of the building.
The building is on three floors. The bedrooms are situated on the first and second floor. All the flooring is carpeted including the stairs. We offer our guest's free access to our Wi-Fi internet (guests wishing to use this service must request the code from us directly on arrival).
Public Areas - Sitting room, lounges, lobbies etc
The TV lounge is situated on the ground floor, along with the dining room and bar.
We have a unisex public toilet which is situated on the ground floor. The approximate size of the facility is 3 feet 5 inches by 5 feet 5 inches. The floor surface is carpet. There is a hand wash basin in the room with a hand towel holder.
Restaurant I Dining Room, Bar & Bar area, Take Away & Cafe
The dining room is located on the ground floor and has 11 tables and 22 chairs. There is a large table along part of one wall which has the cereals and juice jugs and milk. All the tables and chairs are moveable for larger groups. Breakfast information is given to all guests on arrival. Any allergies or special dietary requirements are ascertained on arrival or during booking of accommodation. The main course of breakfast is waitress served. Cereals and fruit juice is self-service, but could be served on request. The whole building is non-smoking. The bar is in the same room as the dining room.
Bedrooms & Sleeping Areas
All our rooms are en-suite, the flooring is carpeted throughout. There are TV's in all rooms.
There is a high ceiling light in each room and two bedside lights either side of the double bed plus a light at the side of the single bed. There is an electric kettle with a clear strip to show how much water is in it on the hospitality tray.
The fire alarm is a ringing bell sound. Anyone with hearing difficulties will be told face to face of any problems.
Evacuation procedures are provided in all rooms. We are happy to assist you with hiring of any equipment which would help your stay with us - e.g. wheelchairs, etc.
You are welcome to store any medication or special dietary items in our fridge providing they are clearly marked.
We are planning to replace some of the bedroom chairs
Contact Telephone and Email Address
We welcome your feedback to help us continually improve. If you have any comments please phone 01253 351663 or email firstname.lastname@example.org